News Pod #11 - Are Credit Card Balances At A Record High Or Flat Over The Last 10 Years? episode artwork

EPISODE · Mar 20, 2026 · 20 MIN

News Pod #11 - Are Credit Card Balances At A Record High Or Flat Over The Last 10 Years?

from The Free Toaster · host thefreetoaster

Carlos and Nick sit with Kelvin Chen, Head of Policy at the Consumer Bankers Association. We discuss Kelvin's recent post on LinkedIn that challenges a commonly cited fact in the media that credit card balances are at record highs. Kelvin's LinkedIn post below: "Is the consumer in trouble, or is the math just misleading? 🤔 Multiple times a day, we hear affordability stories about consumers struggling with "record-high" credit card debt ($1.28 trillion). But that math is missing two massive variables: 💳 39 million more cardholders since 2017. 📈 A 40% increase in the cost of goods since 2014 ($1.00 then = $1.40 today). Once you adjust for inflation and a larger cardholder base, the real per-cardholder balance has actually stayed flat—and even dipped by about $75—over the last decade. At CBA, we believe serious debate requires starting from the same facts. That’s why we’ve published this analysis using public data—with the methodology open and the math checkable by anyone. Skeptical of research from a trade association? Good. That skepticism is why we’ve published every assumption. Read more here: https://consumerbankers.com/blog/facts-matter-once-adjusted-for-inflation-consumers-credit-card-balances-have-remained-largely-flat-for-a-decade/ "   *****   Sign up for The Free Toaster Newsletter (www.thefreetoaster.com) to get our curated news at the intersection of consumer lending & marketing, published every Wednesday. And then come here on Fridays to get our hot takes on a select story (or two) from that edition.    ***** To support The Free Toaster Podcast, please visit our sponsors:   A word from our sponsor, Bulldog Media Group: Bulldog Media Group is a leading performance marketing company that specializes in online customer acquisition for clients in the financial services industry. Since 2000, they have focused on financial services digital marketing as their core niche.  https://www.bulldogmediagroup.com/   A word from our sponsor, Spinwheel:   Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=feb   A word from our sponsor, Fintel Connect Drive thousands of new accounts and billions in deposits with the only partner marketing solution built for fintech and banking – your all-in-one affiliate platform, partner network, agency, and marketing compliance engine. https://partner.fintelconnect.com/get-to-know-fintel-connect?utm_campaign=13897733-2025%20Partners&utm_source=The%20Free%20Toaster&utm_medium=podcast   A word from our sponsor, New Market Growth:   New Market Growth helps fintech consumer lenders generate explosive growth on affiliate marketing channels like Credit Karma, Experian Marketplace, LendingTree, and others. Affiliate marketing involves marketing & credit risk expertise, and NMG's founders bring this with 21+ years of lending experience and 8+ years experience as executive affiliate operators. If you'd like help planning or implementing your affiliate marketing strategy, email us at [email protected]

Carlos and Nick sit with Kelvin Chen, Head of Policy at the Consumer Bankers Association. We discuss Kelvin's recent post on LinkedIn that challenges a commonly cited fact in the media that credit card balances are at record highs.Kelvin's LinkedIn post below: "Is the consumer in trouble, or is the math just misleading? 🤔Multiple times a day, we hear affordability stories about consumers struggling with "record-high" credit card debt ($1.28 trillion). But that math is missing two massive variables:💳 39 million more cardholders since 2017.📈 A 40% increase in the cost of goods since 2014 ($1.00 then = $1.40 today).Once you adjust for inflation and a larger cardholder base, the real per-cardholder balance has actually stayed flat—and even dipped by about $75—over the last decade.At CBA, we believe serious debate requires starting from the same facts. That’s why we’ve published this analysis using public data—with the methodology open and the math checkable by anyone.Skeptical of research from a trade association? Good. That skepticism is why we’ve published every assumption.Read more here: https://consumerbankers.com/blog/facts-matter-once-adjusted-for-inflation-consumers-credit-card-balances-have-remained-largely-flat-for-a-decade/ "   *****   Sign up for The Free Toaster Newsletter (www.thefreetoaster.com) to get our curated news at the intersection of consumer lending & marketing, published every Wednesday.And then come here on Fridays to get our hot takes on a select story (or two) from that edition.    ***** To support The Free Toaster Podcast, please visit our sponsors:   A word from our sponsor, Bulldog Media Group:Bulldog Media Group is a leading performance marketing company that specializes in online customer acquisition for clients in the financial services industry. Since 2000, they have focused on financial services digital marketing as their core niche. https://www.bulldogmediagroup.com/   A word from our sponsor, Spinwheel:   Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=feb   A word from our sponsor, Fintel Connect Drive thousands of new accounts and billions in deposits with the only partner marketing solution built for fintech and banking – your all-in-one affiliate platform, partner network, agency, and marketing compliance engine. https://partner.fintelconnect.com/get-to-know-fintel-connect?utm_campaign=13897733-2025%20Partners&utm_source=The%20Free%20Toaster&utm_medium=podcast   A word from our sponsor, New Market Growth:   New Market Growth helps fintech consumer lenders generate explosive growth on affiliate marketing channels like Credit Karma, Experian Marketplace, LendingTree, and others.Affiliate marketing involves marketing & credit risk expertise, and NMG's founders bring this with 21+ years of lending experience and 8+ years experience as executive affiliate operators. If you'd like help planning or implementing your affiliate marketing strategy, email us at [email protected]

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News Pod #11 - Are Credit Card Balances At A Record High Or Flat Over The Last 10 Years?

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Carlos and Nick sit with Kelvin Chen, Head of Policy at the Consumer Bankers Association. We discuss Kelvin's recent post on LinkedIn that challenges a commonly cited fact in the media that credit card balances are at record highs. Kelvin's...

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