No IT Security without Service Management: Integration Strategies for Resilience episode artwork

EPISODE · Sep 23, 2025 · 15 MIN

No IT Security without Service Management: Integration Strategies for Resilience

from The ITSM Practice: Elevating ITSM and IT Security Knowledge · host Luigi Ferri

In Part 2 of this essential discussion, we move from theory to practice. You’ll learn how to integrate security into service management using frameworks like ITIL, practical change controls, and unified incident response plans.Discover the culture shift needed to make ITSM and security teams collaborate effectively. Learn how to embed security into change management workflows and why continuous improvement cycles are key to resilience in a fast-moving threat landscape.In this episode, we answer to:How can ITIL help integrate security into day-to-day operations?What strategies ensure successful collaboration between ITSM and cybersecurity?How do change management and incident response reduce security risks?Connect with me on:LinkedIn: https://www.linkedin.com/in/theitsmpractice/Website: http://www.theitsmpractice.comAnd if you want more tips and guidance, follow me on LinkedIn. I am sharing daily posts regarding Enterprise Service Management, IT Service Management, and IT Security.Credits:Sound engineering by Alan Southgate - http://alsouthgate.co.uk/Graphics by Yulia Kolodyazhnaya

In Part 2 of this essential discussion, we move from theory to practice. You’ll learn how to integrate security into service management using frameworks like ITIL, practical change controls, and unified incident response plans.Discover the culture shift needed to make ITSM and security teams collaborate effectively. Learn how to embed security into change management workflows and why continuous improvement cycles are key to resilience in a fast-moving threat landscape.In this episode, we answer to:How can ITIL help integrate security into day-to-day operations?What strategies ensure successful collaboration between ITSM and cybersecurity?How do change management and incident response reduce security risks?Connect with me on:LinkedIn: https://www.linkedin.com/in/theitsmpractice/Website: http://www.theitsmpractice.comAnd if you want more tips and guidance, follow me on LinkedIn. I am sharing daily posts regarding Enterprise Service Management, IT Service Management, and IT Security.Credits:Sound engineering by Alan Southgate - http://alsouthgate.co.uk/Graphics by Yulia Kolodyazhnaya

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No IT Security without Service Management: Integration Strategies for Resilience

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This episode is 15 minutes long.

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This episode was published on September 23, 2025.

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In Part 2 of this essential discussion, we move from theory to practice. You’ll learn how to integrate security into service management using frameworks like ITIL, practical change controls, and unified incident response plans.Discover the culture...

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