Nursing Home Insights From an NHA of the Year

In this week's episode, we listen to Dr. Jean Storm's interview with Christina Starcher, NHA, QCP. They discuss improving quality of care for residents, staff retention, the role of the nursing home administrator, and more.Christina Starcher is Senior Nursing Home Administrator at Cedar Ridge Center in West Virginia and was named Administrator of the Year by the West Virginia Health Care Association (WVHCA). Jean Storm, DO, CMD, CHCQM, is Medical Director at Quality Insights.Related links: Visit the Taking Healthcare by Storm HomepageCheck out our other interviews by visiting https://www.qualityinsights.org/ qin/multimedia This material was prepared by Quality Insights, a Quality Innovation Network - Quality Improvement Organization under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services (HHS). Views expressed in this material do not necessarily reflect the official views or policy of CMS or HHS, and any reference to a specific product or entity herein does not constitute endorsement of that product or entity by CMS or HHS. Publication number QIN-QIO-11/27/24-0076