EPISODE · May 25, 2024 · 23 MIN
Ofer Ronen, CEO of Tomato.ai, on exiting to Google & how AI will solve customer support!
from Legends N Leaders · host Ben Weiss
Ofer raised $10M to cleverly use AI to soften the accents of oversees individuals to help call centers or agents communicate more clearly, leading to less frustration and more people helped! He previously built a startup inside of Area 120 at Google to address customer service and helped secure over $100M in bookings for the virtual agents he built. Ofer has mastered the contact center space, having done multiple startups there, and is back now with an exciting new project! He shares his journey in technology, what he learned about leadership from Google, why virtual agents and customer service is important to him, his plans for Tomato.ai, and more! Hope you enjoy!
What this episode covers
Ofer raised $10M to cleverly use AI to soften the accents of oversees individuals to help call centers or agents communicate more clearly, leading to less frustration and more people helped! He previously built a startup inside of Area 120 at Google to address customer service and helped secure over $100M in bookings for the virtual agents he built. Ofer has mastered the contact center space, having done multiple startups there, and is back now with an exciting new project! He shares his journey in technology, what he learned about leadership from Google, why virtual agents and customer service is important to him, his plans for Tomato.ai, and more! Hope you enjoy!
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Ofer Ronen, CEO of Tomato.ai, on exiting to Google & how AI will solve customer support!
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