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'Old hospitality' is out, what’s next? episode artwork

EPISODE · Jul 25, 2025 · 29 MIN

'Old hospitality' is out, what’s next?

from The Future of Hospitality · host Shaping tomorrow by understanding today

In this episode, William Yarney shares how hospitality is being redefined, from post-COVID guest expectations to Gen Z’s demand for purpose, boundaries, and connection. Drawing from his journey at Soho House and The Social Hub, he reveals how the future of our industry is being shaped by empathy, innovation, and intentional leadership.

What this episode covers

In this episode, William Yarney shares how hospitality is being redefined, from post-COVID guest expectations to Gen Z’s demand for purpose, boundaries, and connection. Drawing from his journey at Soho House and The Social Hub, he reveals how the future of our industry is being shaped by empathy, innovation, and intentional leadership.

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'Old hospitality' is out, what’s next?

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Frequently Asked Questions

How long is this episode of The Future of Hospitality?

This episode is 29 minutes long.

When was this The Future of Hospitality episode published?

This episode was published on July 25, 2025.

What is this episode about?

In this episode, William Yarney shares how hospitality is being redefined, from post-COVID guest expectations to Gen Z’s demand for purpose, boundaries, and connection. Drawing from his journey at Soho House and The Social Hub, he reveals how the...

Can I download this The Future of Hospitality episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
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