S2E10: Parking.SG, the summons auntie is coming!

from Wheel Insights · host The Straits Times

The popular Parking.SG app was supposed to help parking wardens issue summons. What happened? Synopsis: Every 3rd Wednesday of the month, The Straits Times examines not just vehicle prices but wider transport issues and trends connected to public and private transport. The Parking.SG app handles a million sessions a month, with under half of them being ended early and the motorist getting a refund. Half of them are Apple users, and the rest use Android smartphones. To think that it all began as a project to help the parking warden.  In this episode, host and senior transport correspondent Lee Nian Tjoe speaks with Ms Amelia Fong, the product manager for Parking.sg and a policy officer at Open Government Products (OGP), a division of the Government Technology Agency of Singapore. Highlights (click/tap above):  2:21 The technology behind the original Parking.SG app  4:00 User statistics  8:00 Considerations to make the app senior-friendly 11:56 Annual hackathon for new technology solutions 19:00 Keeping the app working 24/7 20:57 Becoming a product manager at OGP Learn more about Parking.SG: https://www.parking.sg/ Read Lee Nian Tjoe's articles: https://str.sg/wt8G Follow Lee Nian Tjoe on LinkedIn: https://str.sg/iqkJ Read more COE articles: https://str.sg/iGKC Host: Lee Nian Tjoe ([email protected]) Produced & edited by: Teo Tong Kai Executive producers: Ernest Luis and Lynda Hong Follow Wheel Insights Podcast here and get notified for new episode drops: Channel: https://str.sg/iTtE Apple Podcasts: https://str.sg/iqW2 Spotify: https://str.sg/iqgB Feedback to: [email protected] SPH Awedio app: https://www.awedio.sg --- Follow more ST podcast channels: All-in-one ST Podcasts channel: https://str.sg/wvz7 Get more updates: http://str.sg/stpodcasts The Usual Place Podcast YouTube: https://str.sg/4Vwsa --- Get The Straits Times app, which has a dedicated podcast player section: The App Store: https://str.sg/icyB Google Play: https://str.sg/icyX --- #wheelinsightsSee omnystudio.com/listener for privacy information.

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This episode is 23 minutes long.

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This episode was published on November 18, 2025.

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