Patient Experience & Choosing SNFs

Episode 11 of the BACON from the MaineHealth ACO podcast, hosted by MaineHealth Accountable Care Organization, titled "Patient Experience & Choosing SNFs" was published on March 1, 2020 and runs 19 minutes.

March 1, 2020 ·19m · BACON from the MaineHealth ACO

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Episode Description

Recently, the media picked up on a report issued by HealthGrades and MGMA that ranked Maine doctors last in a "patient sentiment" survey. Mike and Julie discuss this finding and other aspects of patient experience with Omar Hasan, MD, MaineHealth's chief quality and safety officer. Also, Heidi Wierman, MD, introduces the 2020 Skilled Nursing Facility Index, a tool from the ACO to help providers, discharge planners, families and patients identify the most appropriate SNF for post-discharge care.

We'd love your suggestions for news stories and provider profiles. Email us at [email protected].

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