Payroll Is a Trust Moment in M&A | Melissa Madi on Diligence, Pay Cutovers, and Employee Trust episode artwork

EPISODE · Jan 23, 2026 · 35 MIN

Payroll Is a Trust Moment in M&A | Melissa Madi on Diligence, Pay Cutovers, and Employee Trust

from Master Your Merger Podcast · host Klint Kendrick

In M&A, few mistakes damage trust faster than payroll problems.In this episode of the Master Your Merger Podcast, Klint Kendrick talks with Melissa Madi, a seasoned HR and payroll leader who has supported hundreds of transactions over the past decade. Melissa spent more than eight years at AssuredPartners, most recently as Director of Employee M&A, and now serves as Director of Payroll and Benefits at Kustom US.Melissa shares what employees actually need during a transaction, why payroll diligence is often overlooked, and how leaders can show up with calm, clarity, and grace during some of the most stressful moments in a deal.What you will learn in this episodeWhy communication must be clear, honest, and repeatedHow payroll diligence prevents downstream chaosWhat to plan for when pay cycles and benefits changeWhy backup plans matter more than perfect executionHow to show up with grace when employees are overwhelmedConnect with Melissa MadiLinkedIn: https://www.linkedin.com/in/melissa-madi-cpp-shrm-cp-b72807128/

In M&A, few mistakes damage trust faster than payroll problems.In this episode of the Master Your Merger Podcast, Klint Kendrick talks with Melissa Madi, a seasoned HR and payroll leader who has supported hundreds of transactions over the past decade. Melissa spent more than eight years at AssuredPartners, most recently as Director of Employee M&A, and now serves as Director of Payroll and Benefits at Kustom US.Melissa shares what employees actually need during a transaction, why payroll diligence is often overlooked, and how leaders can show up with calm, clarity, and grace during some of the most stressful moments in a deal.What you will learn in this episodeWhy communication must be clear, honest, and repeatedHow payroll diligence prevents downstream chaosWhat to plan for when pay cycles and benefits changeWhy backup plans matter more than perfect executionHow to show up with grace when employees are overwhelmedConnect with Melissa MadiLinkedIn: https://www.linkedin.com/in/melissa-madi-cpp-shrm-cp-b72807128/

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Payroll Is a Trust Moment in M&A | Melissa Madi on Diligence, Pay Cutovers, and Employee Trust

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In M&A, few mistakes damage trust faster than payroll problems.In this episode of the Master Your Merger Podcast, Klint Kendrick talks with Melissa Madi, a seasoned HR and payroll leader who has supported hundreds of transactions over the past...

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