Personalized: Customer Strategy in the Age of AI (Part 2)

from Readerzz · host Pruthviraj Chavda

Welcome back to Readerzz! Today, we’re covering part two of Personalized: Customer Strategy in the Age of AI, and are once again interviewing David Edelman. In this new episode, we’ll dive into putting personalization into action through leadership, measuring our impact, and also the future of personalization! For any founders, small business owners, or even a fan of the podcast, I would highly recommend reading this book. Enjoy!

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This episode is 28 minutes long.

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This episode was published on October 20, 2025.

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