EPISODE · Aug 17, 2020 · 32 MIN
Plano Pulse - Communications in a Crisis with Shannah Hayley & Steve Stoler (City of Plano)
from Plano Chamber of Commerce: Business Unleashed · host Plano Chamber of Commerce: Business Unleashed
For this installment of Plano Pulse, our hosts Kelle Marsalis, President & CEO, and Lissa Smith, Chair of the Board, sit down with Shannah Hayley and Steve Stoler who have led City of Plano's communications during the COVID-19 pandemic. Listen in to hear their tips on how they cut through the information overload to the most important news, how the City established and staffed a call center and live web chat in two weeks with existing technology, and how they find the bright spots during challenging times. Plano Pulse is brought to you by our Presenting Sponsor, WORKSUITES.
What this episode covers
For this installment of Plano Pulse, our hosts Kelle Marsalis, President & CEO, and Lissa Smith, Chair of the Board, sit down with Shannah Hayley and Steve Stoler who have led City of Plano's communications during the COVID-19 pandemic. Listen in to hear their tips on how they cut through the information overload to the most important news, how the City established and staffed a call center and live web chat in two weeks with existing technology, and how they find the bright spots during challenging times. Plano Pulse is brought to you by our Presenting Sponsor, WORKSUITES.
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Plano Pulse - Communications in a Crisis with Shannah Hayley & Steve Stoler (City of Plano)
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