PODCAST | Data Governance Is Vital for Personalized Customer Experiences — JPMC Executive Director, Head of Data for ML and Intelligent Ops

Dimple Thakkar, Executive Director and Head of Data for Machine Learning and Intelligent Operations at JPMC, speaks with Jack Berkowitz, Chief Data Officer of Securiti, about the importance of data in financial services, managing the consumer rights and regulatory compliance, implications of governing unstructured data, and the challenge of balancing customer experience and data security.