PODCAST | How J&J Global Services Scales Enterprise AI Through Intelligent Operations and Governance

Johnson & Johnson (J&J) Global Services sits at the center of how J&J scales enterprise operations, enabling employees and end-to-end processes through a service model designed to create value, improve experiences, and deliver measurable impact. As enterprise AI moves from experimentation to execution, J&J Global Services plays a critical role in translating emerging technologies into trusted, scalable capabilities for a highly regulated, global workforce.