Purposeful Modernization: Streamlining Federal Benefits with AI

Episode 5 of the Fed to Fed podcast, hosted by GOVTECH CONNECTS, titled "Purposeful Modernization: Streamlining Federal Benefits with AI" was published on October 29, 2025 and runs 26 minutes.

October 29, 2025 ·26m · Fed to Fed

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Summary

Modernizing services means combining current innovations with existing infrastructure to address challenges such as outdated systems, backlogs, and complex eligibility processes. Success comes by merging mission expertise and commercial innovation, with partners in both government and industry understanding the strengths each brings to the partnership. Join us today as we chat with special guests from SAIC's Civilian Business Group to discuss how AI, automation, and cross-sector collabo...

Episode Description

Modernizing services means combining current innovations with existing infrastructure to address challenges such as outdated systems, backlogs, and complex eligibility processes. Success comes by merging mission expertise and commercial innovation, with partners in both government and industry understanding the strengths each brings to the partnership.

Join us today as we chat with special guests from SAIC's Civilian Business Group to discuss how AI, automation, and cross-sector collaboration are transforming the future of federal health.

Let's dive deep into lessons learned from both government and industry perspectives to cut through inefficiency and develop better modernization plans for measurable impact.

Today's special guests:

Heath Starr - Senior Vice President of the Health Market and Chief Innovation Officer for the Civilian Business Group, SAIC
Matt Garvey - Vice President for the Health Account, SAIC
Sophie Myers - Client Experience Leader for the Health Account, SAIC

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