RDS Home Design on Building Trust Through Transparency and Integrity

Jim and Lauren Wright from RDS Home Design join the Roundtable for a wide-ranging conversation about creativity, client expectations, and running a design firm with heart—and spreadsheets. As a multi-decade NARI member and current board treasurer, Jim shares what it’s been like to design thousands of projects over 38 years, teach clients the realities of remodeling costs (spoiler: $63k ≠ $250k), and balance big ideas with real budgets. Lauren discusses her evolution from summer intern to full-time creative lead, and the marketing lessons she’s learned along the way—from navigating client privacy to embracing new tools like social media and remote work. They also break down their open-book management system, the unexpected positives that came from the pandemic, and what makes the NARI community so special. Plus: illuminated countertops, famous clients (that they won’t name), and why Build My Future is the next big thing in skilled trades. 🔗 Website: rdshomedesign.com📱 Social: @rdshomedesign on Instagram, Facebook, LinkedIn, Houzz, Pinterest🚫 Still no TikTok. (Jim’s orders.)#RemodelersRoundtable #TrustNARI #NARIColumbus #RDSHomeDesign #DesignBuild #OpenBookManagement #SpreadsheetsAndStyle #RemodelingRealTalk #ColumbusOhio #BuildMyFuture #CreativeLeadership #HomeDesign