EPISODE · Apr 7, 2026 · 20 MIN
Real-World Public Sector Transformation with ServiceNow
from GlideChat · host GlideFast Consulting
In the latest GlideChat, Brett Karl, VP of Alliances, Channel, & Federal Sales, and Trevor Edy, Industry Sales Director of SLED, dive into how digital transformation and ServiceNow are transforming the public sector industry.What’s happening now:From Tools to Outcomes: One platform, measurable ROI.AI in Action: Triage, predictive routing, summaries—live in production.Cut the Clutter: Consolidate apps, reduce costs, boost compliance.Real Impact: Manual workloads down 30–50%, processing times from days to minutes.
What this episode covers
In the latest GlideChat, Brett Karl, VP of Alliances, Channel, & Federal Sales, and Trevor Edy, Industry Sales Director of SLED, dive into how digital transformation and ServiceNow are transforming the public sector industry.What’s happening now:From Tools to Outcomes: One platform, measurable ROI.AI in Action: Triage, predictive routing, summaries—live in production.Cut the Clutter: Consolidate apps, reduce costs, boost compliance.Real Impact: Manual workloads down 30–50%, processing times from days to minutes.
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Real-World Public Sector Transformation with ServiceNow
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