Reimagining credit, cash flow, and consumer empowerment

In this episode, Triane Chang, SVP, Business Ventures & Partnerships at Experian, discusses the evolution of financial wellness and the role technology plays in reshaping consumer credit.She shares her path through fintech—from Schwab and Visa to Experian—and how those experiences shaped her approach to using data and design to improve people’s relationship with money.The conversation explores the launch of Experian Smart Money, Experian’s partnership with Plaid to expand cash-flow analytics, and the broader impact of AI on accessibility and trust in financial services.Triane also reflects on the human side of innovation—how empathy, transparency, and smart product design can make finance more inclusive and meaningful for consumers everywhere.