EPISODE · May 8, 2025 · 40 MIN
Reservations is your sales engine
from The Future of Hospitality · host Shaping tomorrow by understanding today
Reservations is more than logistics—it’s sales with a headset. Moustafa, Cluster Reservations Manager at Banyan Tree and Delano Dubai, shares how his team drives revenue, guest experience, and loyalty, all before check-in even begins.
What this episode covers
Reservations is more than logistics—it’s sales with a headset. Moustafa, Cluster Reservations Manager at Banyan Tree and Delano Dubai, shares how his team drives revenue, guest experience, and loyalty, all before check-in even begins.
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Reservations is your sales engine
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