Resolving conflict with a new, aggressive team member

One of our listeners asked me to talk a little bit about managing conflict as an introverted leader.   Our listener is a Product Owner leading a team, and has been trying to navigate a situation where a new (and aggressive) team member joined.   This new team member challenges their authority in every meeting, ignores instructions and gets upset when our Product Owner asks for updates.   Our Product Owner just wants to get the job done and do the right thing, but even when raising it with their manager, somehow this new team member was given more support because they’re more vocal.   Tune in for a way to resolve this which is a little unexpected!   The Introverted Leaders Community has now been replaced with the Strategic Professionals Community. Visit https://www.jyycoaching.com for details.