Rethinking the Visitor Experience

How have museums responded to the "COVID Moment"? In this episode, Josh Goldblum, CEO of BlueCadet, talks about how museums are having to rethink the visitor experience. With museums closed and faced with re-opening, Goldblum believes museums can evolve their thinking by looking to other industries such as journalism, or companies such as Disney and Whole Foods. Plus, what all museums may be wondering: what happens to all the touch screens?!

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This episode is 26 minutes long.

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This episode was published on August 3, 2020.

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