Retrofit Customer Journey with Marches Energy Agency

Marches Energy Agency (MEA) are an independent charity with the aim of helping households stay warm and well at home. They run free energy advice lines across Shropshire, Telford & Wrekin and Derbyshire, and also work with local authorities to support the delivery of the HUG grant scheme. This episode we’re joined by Harry Gardner, Assistant Project Manager, Marches Energy Agency. Together with host, Sarah McClelland, they discuss the work MEA do, lessons learnt and tips for resident engagement for HUG projects and the differences for resident engagement in social vs private homes. Find out more about MEA Enjoyed this episode?  Join the upcoming RISE peer presentation with MEA taking place on the  9th September There are a number of webinars, masterclasses and follow up events available for free right now through RISE. Please visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you. This podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government.