Rewired: The Service Industry’s Next Chapter Through Technology

This episode of Inside the Coating Economy takes a deep dive into the transformation of the service industry through technology, featuring guest Kelsey Stuart, an industry veteran known for driving innovation. Together, we explore the traditional challenges that have slowed progress in home services and uncover the latest tech trends reshaping the field. Listeners will hear candid insights on how AI and new digital tools are changing daily operations—from scheduling and estimating to customer communication. Kelsey shares real-world examples, practical advice for business owners looking to level up without breaking the bank, and honest reflections on avoiding common mistakes.