RG&E talks billing

"It's been cold out. Your bill may reflect that with increased energy use and higher market supply costs. We're here to help you understand why and what you can do next." That's the language from a recent text many local RG&E customers received. We sit down with RG&E leaders this hour. They can't answer questions about your specific bill, but they can talk about billing practices. They also address how the energy crisis is affecting what they do. Our guests: Trish Nilsen, CEO of NYSEG and RG&E  Chris Knospe, regional manager of NYSEG and RG&E municipal, community, and business relations ---Connections is supported by listeners like you. Head to our donation page to become a WXXI member today, support the show, and help us close the gap created by the rescission of federal funding.---Connections airs every weekday from noon-2 p.m. Join the conversation with questions or comments by phone at 1-844-295-TALK (8255) or 585-263-9994, email, Facebook or Twitter. Connections is also livestreamed on the WXXI News YouTube channel each day. You can watch live or access previous episodes here.---Do you have a story that needs to be shared? Pitch your story to Connections.