Role Ambiguity: How do we stop it and minimize the confusion it can cause?

As non-uniformed employees we exist in this weird intersection where we have to be on the top of our game in our particular field of expertise and we also have to be highly engaged in everything safety and security. We have to be vigilant at all times and when we are not the environment can be quite unforgiving. While as an employee you have to do your best to learn the ins and outs of your environment as an institution we also have the responsibility of making sure our employees are adequately prepared to engage in this environment. There are times when we have not safe guarded our staff. We can do better providing direction, motivating and shaping the path forward.