Royce Finley | Relationships vs. Transactions

On today's episode of the Investing to Win Podcast, Garret Wong talks with Royce Finley, a licensed Realtor at Royal LePage. Since 2015, Royce has gradually risen to become one of the top local realtors in Winnipeg. He attributes this success to staying ahead of the curve in technology, marketing, and business development while continuing to grow to provide his clients with the best possible service and support. In his spare time, he enjoys being a dog dad to Darla, visiting his racehorse at Assiniboia Downs, quadding, riding his Harley, and traveling the world. He recently became a father to a sweet little girl.Royce will talk about his journey in the property market and highlight the ups and downs of the real estate industry. He will share how he built his real estate team and how Garret influenced him to hire a remote employee. You'll learn about his "Follow-up Fridays" system and why you should also have one for your clients. He will share how he instills confidence in his team and the two vital C's for business: Competence and Confidence.Royce will also discuss what he does to provide a great customer experience and share some valuable lessons if you want to succeed as a realtor. This includes why selling a property is not the end-all-be-all of the client experience and why business-oriented real estate agents perform better than sales-oriented agents. He will explain why he believes 2023 will be a challenging year and test for real estate and business owners and how you can prepare to take advantage of this opportunity.You will discover the three P's and why this is a bad model for your real estate business. To inspire you on your entrepreneurial journey or career, Royce will share his definition of success, how it has evolved, and what it means to him today.Join Garret and Royce for this insightful discussion on how to thrive as a real estate agent, how to treat your employees well, and much more.Enjoy! What You'll Learn in this Show:Why Royce got into real estate.How he closed more than 50 deals in his first year in the real estate industry.The concept of customer service versus customer experience.How you can give back to your clients.The importance of having systems and help in your business.How to make your team feel like partners in your business.How the real estate industry has changed in the last five years.The conversion rate of his business between cold leads and warm referrals.The definition of true success, according to Royce.And so much more...Resources:Upper Edge CapitalGarret Wong LinkedInRoyce Finley LinkedIn