S1 E5. Experiences + Lego - Beyond the Best. The Innovati...

What this episode covers

Is it possible to use innovation to create experiences for customers that are not just great, but truly memorable? In this episode, Nick and Toby take a look outside of the insurance industry to a brand that's been creating lasting memories for decades, and ask whether any lessons can be learned from toy giant Lego, including whether innovation might help companies create memorable experiences for customers of their own. All tools discussed in this episode can be downloaded for free via the Ninety website here: https://ninety.com/tools.html

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Frequently Asked Questions

How long is this episode of Beyond the Best. The Innovation Podcast.?

This episode is 40 minutes long.

When was this Beyond the Best. The Innovation Podcast. episode published?

This episode was published on January 2, 2024.

What is this episode about?

Is it possible to use innovation to create experiences for customers that are not just great, but truly memorable? In this episode, Nick and Toby take a look outside of the insurance industry to a brand that's been creating lasting memories for...

Can I download this Beyond the Best. The Innovation Podcast. episode?

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