S1E11: Automating Provider Workflows with Digital Assistant Kevin | HT2C Podcast with Bert Fernandez

HealthTech2Care (HT2C) Podcast featuring Greg Ali, Founder of The Valor Solution Greg Ali (Guest): 🌐 Website: https://www.thevalorsolution.com 🔗 LinkedIn:  https://www.linkedin.com/in/greg-ali-94b537a9  Bert Fernandez (Host): 🌐 HealthTech2Care: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙 In this episode of the HealthTech2Care Podcast, Greg Ali shares how The Valor Solution is helping provider practices streamline front and back office workflows using Kevin, their AI-powered digital medical assistant. Greg walks through how Kevin integrates directly into the EMR—no new portals, no extra work—and automates care gap closure, chart prep, documentation, and standing orders. It's designed to meet providers where they are, not force them to change how they work. He shares real-world outcomes, from a solo provider who doubled collections to a 12-provider group that saw a 260% increase in care gap closures and over $5,000 per provider per month in additional revenue. ⏱️ Timestamps: 00:00 Intro 00:27 What inspired you to focus on tech and how did Kevin take shape? 03:52 Why did you shift upstream from billing to preventative care? 05:39 What pain points are you seeing in primary care and value-based care? 08:13 How does Kevin work behind the scenes to close care gaps? 10:51 How does Kevin integrate into workflows without adding new tools? 17:56 What are the biggest adoption hurdles and how do you customize for providers? 22:11 What kind of impact are you seeing from Kevin across practices? 🔑 Highlights:  Why care gap closure often outperforms denial management for ROI How Kevin runs behind the scenes inside the EMR—no new logins needed What providers really want from workflow automation Real results: 260% increase in care gap closures for a 12-provider group Doubling collections for a solo provider without adding visits Customizing automation to match each provider's clinical preferences 👉 Learn more about The Valor Solution: https://www.thevalorsolution.com 🔗 Subscribe to our YouTube channel for more conversations on U.S. healthcare innovation: https://www.youtube.com/@HealthTech2Care #TheValorSolution #KevinMedicalAssistant #DigitalAssistant #ProviderWorkflow #CareGapClosure #ValueBasedCare #PracticeAutomation #PrimaryCare #HealthTech2Care