S1E30: Customizing Training That Saves Millions From Epic To Workday | HT2C Podcast with Bert Fernandez

HealthTech2Care (HT2C) Podcast featuring Eric Grosgogeat, CEO at uPerform Eric Grosgogeat (Guest): 🌐 uPerform: https://www.uperform.com 🔗 LinkedIn: https://www.linkedin.com/in/ericgrosgogeat  📺 YouTube: http://www.youtube.com/@uperformdigitallearning  Bert Fernandez (Host): 🌐 HealthTech2Care: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙️ In this episode, Eric Grosgogeat unpacks how uPerform helps hospitals deliver smarter, workflow-embedded training without adding logins or pulling clinicians off the floor. He explains why traditional IT onboarding fails, how uPerform integrates directly into Epic, Workday, SAP, and others, and shares the results: $3M saved, 200,000 hours reclaimed, and massive gains in efficiency — all by meeting users and clinicians in the flow of work. ⏱️ Timestamps: 00:00 What uPerform actually does: real-time training inside EHRs, ERPs, and more 01:05 Eric's career journey and how the company pivoted from SAP to healthcare 03:40 Four core use cases: onboarding, upgrades, just-in-time support, and messaging 06:15 Why LMSs aren't enough and how uPerform complements them 08:48 Case study: UCHealth saves $3M/year and 200K training hours 10:58 Why Epic hospitals adopt uPerform — and how it customizes by role and workflow 13:52 How to explore uPerform: website, peer hospitals, and KLAS Research 🔑 Highlights: Why LMS portals fail to meet real-time training needs   UCHealth cut training costs by $3M/year and gave back 200,000 hours   Fairview jumped from 7% to 87% eConsent completion in one week   How in-app support makes onboarding faster and smoother   Every Epic build is different — hospitals customize training to their own workflows   No one-size-fits-all: a cardiologist sees different help than a pediatric nurse   Works across Epic, Workday, SAP, and more — with zero extra logins 👉 Learn more about uPerform: https://www.uperform.com 🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: https://www.youtube.com/@HealthTech2Care #DigitalAdoption #EHRTraining #Epic #Workday #uPerform #HealthTech2Care #ClinicalEfficiency