S2 E6. Analog Experiences + Magic episode artwork

EPISODE · Mar 4, 2025 · 23 MIN

S2 E6. Analog Experiences + Magic

from Beyond the Best. The Innovation Podcast. · host Ninety

Does digital always mean better? Or is simplicity the key to great customer experiences?Magic runs entirely on SMS messaging, proving that low-tech solutions can be more human, less complicated, and just as effective.Nick and Toby explore what insurance can learn from this—how cutting complexity and focusing on human-first interactions might be the real innovation.

Does digital always mean better? Or is simplicity the key to great customer experiences?Magic runs entirely on SMS messaging, proving that low-tech solutions can be more human, less complicated, and just as effective.Nick and Toby explore what insurance can learn from this—how cutting complexity and focusing on human-first interactions might be the real innovation.

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S2 E6. Analog Experiences + Magic

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Does digital always mean better? Or is simplicity the key to great customer experiences?Magic runs entirely on SMS messaging, proving that low-tech solutions can be more human, less complicated, and just as effective.Nick and Toby explore what...

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