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S2 E6. Analog Experiences + Magic

An episode of the Beyond the Best. The Innovation Podcast. podcast, hosted by Ninety, titled "S2 E6. Analog Experiences + Magic" was published on March 4, 2025 and runs 23 minutes.

March 4, 2025 ·23m · Beyond the Best. The Innovation Podcast.

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Does digital always mean better? Or is simplicity the key to great customer experiences?Magic runs entirely on SMS messaging, proving that low-tech solutions can be more human, less complicated, and just as effective.Nick and Toby explore what insurance can learn from this—how cutting complexity and focusing on human-first interactions might be the real innovation.

Does digital always mean better? Or is simplicity the key to great customer experiences?

Magic runs entirely on SMS messaging, proving that low-tech solutions can be more human, less complicated, and just as effective.

Nick and Toby explore what insurance can learn from this—how cutting complexity and focusing on human-first interactions might be the real innovation.

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