S2, Ep4: Personalising customer service

From being on first name terms with your customer to knowing how they like their coffee, SMEs have always excelled at personal touches. But how do you offer this in the digital age? In this episode, we discuss tips for providing brilliant customer serv...

Episode 4 of the In Good Company podcast, hosted by BT for business, titled "S2, Ep4: Personalising customer service" was published on July 19, 2019 and runs 31 minutes.

July 19, 2019 ·31m · In Good Company

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Summary

From being on first name terms with your customer to knowing how they like their coffee, SMEs have always excelled at personal touches. But how do you offer this in the digital age? In this episode, we discuss tips for providing brilliant customer service online and around the clock.From fast fixes to broadband with built in support, see how we can help your business stay open at www.bt.com/helpmestayopen Hosted on Acast. See acast.com/privacy for more information.

Episode Description

From being on first name terms with your customer to knowing how they like their coffee, SMEs have always excelled at personal touches. But how do you offer this in the digital age? In this episode, we discuss tips for providing brilliant customer service online and around the clock.

From fast fixes to broadband with built in support, see how we can help your business stay open at www.bt.com/helpmestayopen

Hosted on Acast. See acast.com/privacy for more information.

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