SaaS Sales Process: 116 LinkedIn Calls to $10M ARR

EPISODE · Oct 19, 2023 · 55 MIN

SaaS Sales Process: 116 LinkedIn Calls to $10M ARR

from The SaaS Podcast - AI, Growth & Product-Market Fit for SaaS Founders · host Omer Khan

Peter Ord searched LinkedIn for second-degree connections with "implementation" in their title. He found 116 people, asked all of them the same 16 questions, and signed 9 as paying customers. That founder-led sales motion became the foundation of GUIDEcx's SaaS sales process. In this episode, Peter reveals how he built a repeatable SaaS sales process from pure outbound, why he priced at $100 per user when competitors charged $5, and when to hire a VP of sales versus junior AEs. You will learn how LinkedIn prospecting and pilot agreements created a B2B SaaS sales engine that scaled to $10M ARR. GUIDEcx is a client onboarding platform with 500+ customers including T-Mobile and Stripe. Peter bootstrapped to $400K ARR before raising $40M in funding. 🔑 Key Lessons 🤝 Start your SaaS sales process with structured validation: Peter asked 116 LinkedIn prospects the same 16 questions before showing any product, confirming the problem existed across industries. 💰 Premium pricing forces real validation in the sales process: GUIDEcx charged $100 per user when competitors charged $5, filtering for customers with genuine pain and reducing early churn. 🤝 Pilot agreements create commitment without pressure: Free pilot contracts required 30 minutes per week of feedback, converting 9 of 14 pilots into paying customers on day one. 🚀 Viral product loops amplify your SaaS sales process: GUIDEcx's customer portal exposed every client's end users to the brand, generating organic signups that supplemented Peter's outbound motion. 🏢 Enterprise readiness matters more than ambition: Peter hired four enterprise AEs too early without SOC 2 compliance - build the product first, then scale the sales process. Chapters Introduction Peter's favorite quote: Comfort is the enemy of progress What GUIDEcx does and the problem it solves How T-Mobile and Stripe use GUIDEcx Business metrics: 500+ customers, $10M+ ARR, $40M raised Bootstrapping as a solo founder in 2017 Leaving his previous company to start GUIDEcx The 116 LinkedIn prospect strategy Showing high-fidelity mockups during validation calls Converting contacts to 14 pilots and 9 paying customers Delaying pricing to avoid clouding judgment Why premium pricing attracted better customers Bootstrapping to $400K ARR before raising capital Targeting SaaS companies as the ideal customer profile Building the SDR outbound engine with a co-founder Landing enterprise customers and going upmarket too early Trademark cease and desist: rebranding to GUIDEcx Lightning round Resources Full show notes: https://saasclub.io/372 Join 5,000+ SaaS founders: https://saasclub.io/email

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SaaS Sales Process: 116 LinkedIn Calls to $10M ARR

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