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Scaling Customer Service

An episode of the Unfiltered, The Vivino Podcast podcast, hosted by Vivino, titled "Scaling Customer Service" was published on May 8, 2024 and runs 33 minutes.

May 8, 2024 ·33m · Unfiltered, The Vivino Podcast

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In this sixth episode, Heini is joined by Silje Stougaard, VP of Global Operations at Vivino. Together they explore the intricacies of managing a global company with a modest support team, and how advancement in AI technology allows for greater scalability.

In this sixth episode, Heini is joined by Silje Stougaard, VP of Global Operations at Vivino. Together they explore the intricacies of managing a global company with a modest support team, and how advancement in AI technology allows for greater scalability.

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