Scoping the state of SMS, OTT apps, and RCS in 2025 with Dave Michels

from The State of Business Texting · host A Bandwidth Series

In this episode, we’re joined by Dave Michels, Founder and Lead Analyst of TalkingPointz, an enterprise communications advisory firm. We cover RCS as it is now, and the potential for conversational commerce, contact center, and UCaaS use cases in the future.Hosts: Caitlin Long, Senior Director of Product Management for Messaging at Bandwidth Zach Kunkel, Director of Solution Marketing and Go To Market Strategy at BandwidthGuest: Dave Michels, Founder and Lead Analyst of TalkingPointz https://talkingpointz.com/ https://www.linkedin.com/in/davemichels/More resources: Download the 2025 state of messaging report: stateofmessaging.com Learn about the 2025 Textie Awards: bandwidth.com/texties Learn more about messaging at Bandwidth: bandwidth.com/messaging

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This episode is 33 minutes long.

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This episode was published on June 17, 2025.

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