Season 24, Episode 279: Guest: Troy Korsgaden: Growth or Death

“There is nothing so stable as change.” - Bob DylanBack for his third appearance on the show is author, advisor, and speaker Troy Korsgaden and today he's talking with Jay about his new book, Net Gain Growth.  We're hearing straight from the authors mouth about where the book came from, what inspired Troy to write it, and how it can be a helpful resource to folks looking to level up their client relationship game.  Just like in baseball, Troy says it is all about the fundamentals when it comes to your relationship with clients, so get that metaphorical glove out and take some fielding practice with the one and only Troy Korsgaden.