Season 3 Episode 10 Processing, Underwriting, and the heart behind every loan.

Fall keeps moving and so does the Mortgage Strong Podcast. FirstTrust Home Loans CEO Glenn Strong sits down with Processing Manager Heather Griffin and Underwriting Manager Sam Deen for a behind the scenes conversation about how processing and underwriting work together to get loans to the finish line.Nearing the end of another record year in a less than perfect market, Glenn, Heather and Sam walk through what a “normal” day really looks like in processing and underwriting (spoiler alert, there is no such thing). They talk about why FirstTrust sticks with consistent teams and how open door communication with sales keeps things moving when the calendar and the pipeline are both packed. They also share how trust, flexibility and a strong culture have shaped their careers and the way their teams work together today.As this episode drops just after Thanksgiving, Glenn, Heather and Sam wrap up by sharing what they are most grateful for this year at home, inside the FirstTrust family and in the work they get to do helping borrowers into better financial situations and homes of their own.#MortgageStrong #FirstTrustHomeLoans #MortgageOps #Processing #Underwriting #Thankful