Season 36, Episode 427: Guest: Glenn Campbell: On the Head

"An innovation, to be effective, has to be simple and it has to be focused. It should do only one thing, otherwise, it confuses. If it is not simple, it won't work. Everything new runs into trouble; if complicated, it cannot be repaired or fixed. All effective innovations are breathtakingly simple. Indeed, the greatest praise an innovation can receive is for people say, 'This is obvious. Why didn't I think of that?' Even the innovation that creates new uses and new markets should be directed toward a specific, clear, designed application. It should be focused on a specific need that it satisfies, on a specific end result that it produces." - Peter DruckerCo-founder of Hat World and LIDS International and the founder of Make My Cap Glenn Campbell is on the program today and we couldn't be more excited to have him here!  Jay and Glenn get into how LIDS went from a mall kiosk to a cranial-accessory empire, the culture that is the backbone of such a successful company, the continuing importance of a brick and mortar storefront, and a whole lot more.  This episode is packed with good stories, innovative ideas, and a whole lot of talk about hats, so we hope you enjoy this conversation with the one and only Glenn Campbell.