Season 4 Episode 4 : Advocacy in Action

The May edition of the Mortgage Strong Podcast is all about advocacy, why it matters, and how the work happening behind the scenes can make a real difference for homebuyers, homeowners, and the communities FirstTrust serves. FirstTrust Home Loans CEO Glenn Strong sits down with CFO Erika Martens for a practical conversation coming off Mortgage Action Alliance Action Week.Glenn and Erika talk through what mortgage advocacy really means in everyday terms, from helping lawmakers understand the ground-level impact of new rules to protecting consumers from confusion, cost, and unnecessary friction. They also break down recent advocacy wins like trigger leads, along with bigger topics still shaping the market, including credit scoring, affordability, insurance costs, housing supply, and access to credit.They also discuss why advocacy is not about cutting corners or avoiding oversight, but about doing things the right way, sharing real stories, and making sure the mortgage industry continues to serve customers and communities well.