EPISODE · Jun 4, 2026 · 1 MIN
Separate Manual And Workflow Bot Sleep Controls
from KeyConnectAI: The Revenue Playbook
In this episode of KeyConnectAI: The Revenue Playbook ... we cover a new Conversation AI pause control inside KeyConnect AI CRM that separates the old single "send bot to sleep" setting into independent toggles for manual messages and workflow/automation messages. This lets teams decide whether a direct message should pause the bot without stopping active workflows, or allow automated sequences to run without unintentionally putting the bot to sleep; you can also set a timed reactivation. For businesses, marketers, and agencies this delivers cleaner automation, fewer accidental interruptions, and smoother bot-to-human handoffs—boosting reliability and precision in your customer engagements. Learn more about KeyConnect AI CRM at https://keyconnectai.com/
What this episode covers
In this episode of KeyConnectAI: The Revenue Playbook ... we cover a new Conversation AI pause control inside KeyConnect AI CRM that separates the old single "send bot to sleep" setting into independent toggles for manual messages and workflow/automation messages. This lets teams decide whether a direct message should pause the bot without stopping active workflows, or allow automated sequences to run without unintentionally putting the bot to sleep; you can also set a timed reactivation. For...
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Separate Manual And Workflow Bot Sleep Controls
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