Service Desk Analyst - Customer Satisfaction

An episode of the Training ByteSize Project Management - insights, interviews and expertise podcast, hosted by Martyn Kinch, titled "Service Desk Analyst - Customer Satisfaction" was published on December 19, 2022 and runs 2 minutes.

December 19, 2022 ·2m · Training ByteSize Project Management - insights, interviews and expertise

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Summary

Recent SDI research suggested that customer satisfaction is the most significant indicator of success on the service desk, our lead trainer gives a short podcast on how you can improve customer satisfaction in line with the SDA Service Desk Analyst certification

Episode Description

Recent SDI research suggested that customer satisfaction is the most significant indicator of success on the service desk, our lead trainer gives a short podcast on how you can improve customer satisfaction in line with the SDA Service Desk Analyst certification

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