EPISODE · Dec 19, 2022 · 2 MIN

Service Desk Analyst - Customer Satisfaction

from Training ByteSize Project Management - insights, interviews and expertise · host Martyn Kinch

Recent SDI research suggested that customer satisfaction is the most significant indicator of success on the service desk, our lead trainer gives a short podcast on how you can improve customer satisfaction in line with the SDA Service Desk Analyst certificationAbout Training ByteSize: We are a family-run project management training company dedicated to helping individuals and organisations achieve their full potential. With over 25 years of experience, we provide world-class, accredited training across the most globally recognised frameworks.Take Your Career Further:📚 Explore Our Courses: View all project management certifications💡 Free Resources: Read our latest blogs and guides🎓 Corporate Solutions: Enquire about training for your teamConnect With Our Community:LinkedIn: Follow us for industry news & insightsYouTube: Watch our expert tutorials and student storiesFacebook: @trainingbytesizeEnjoying the Podcast? If you found this episode helpful, please subscribe and leave us a review on Apple Podcasts or Spotify. Your feedback helps us continue to provide high-quality content for...

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This episode was published on December 19, 2022.

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