Smart Feedback Strategies for Mid-Size Firms with Mike Mellor

If you're not actively gathering client feedback, you're missing a major business development opportunity. In this episode, Jason Broomfield and Mike Mellor explore how thoughtful feedback programs can give mid-size law firms an competitive advantage. They unpack common roadblocks, share tips for building partner buy-in, and highlight why real conversations—not just surveys—drive the most valuable insights. Whether you’re starting from scratch or refining your approach, this episode delivers practical advice to turn feedback into firm-wide impact.🎧 Tune in now to learn how to build trust, act on feedback, and strengthen client relationships.