Sound and Fury

Episode 5 of the The Near Futurist podcast, hosted by Guy Clapperton, titled "Sound and Fury" was published on November 3, 2023 and runs 23 minutes.

November 3, 2023 ·23m · The Near Futurist

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Episode Description

Noise cancelling headphones work by adding noise. What's more, if you measure the annoyance of someone when a contact centre agent asks them to repeat their contact information more than once, it gets disproportionately high.

This matters when it can all be a matter of fixing the audio engagement. In this edition of the Near Futurist, IRIS Technology CEO Jacobi Anstruther explains the issues to Guy Clapperton - and looks into why the music industry still hasn't quite taken it in.

Find out more about IRIS at iris.audio

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