Special Episode: The Voices Behind 911 – NPSTW 2025

It’s National Public Safety Telecommunicators Week, and we’re dedicating this special episode to the unseen heroes of emergency response—911 dispatchers! Yasmen and Erika take you behind the scenes of NPSTW, Learn the cool history behind National Public Safety Telecommunicators Week, from its 1980s origins to today’s creative celebrations like APCO’s “What’s the Soundtrack of Your Agency?” and NENA’s 9-1-1 Hero Spotlight. we’re diving into the many ways dispatchers are honored. Plus, we’ll share simple ways you can show your appreciation!Whether you’re in the profession or just want to show support, this episode is all about recognition, appreciation, and giving 911 professionals the spotlight they deserve. Tune in, celebrate with us, and let’s make sure the voices behind 911 are heard!