Spilt Soup: Sonos

Episode 17 of the UX Soup podcast, hosted by User Driven Strategies, titled "Spilt Soup: Sonos" was published on March 24, 2026 and runs 26 minutes.

March 24, 2026 ·26m · UX Soup

0:00 / 0:00

Episode Description

In this installment of our Spilt Soup series, exploring the reasons behind product and service failures, we review the spectacular faceplant of Sonos. In 2024 Sonos pushed a "courageous" (not our word) app update that broke several core features, not to mention its users' trust. We analyze how Sonos lost $600 million in market cap overnight, and what product teams can learn from this failure.

In Condensed Soup, we cleanse our palette by sharing stories of app updates done right.

Share this episode

Similar Episodes

Shaping Design Careers, featuring Jason Mesut

Jun 1, 2023 ·41m

Systems Thinking for Designers, featuring Sheryl Cababa & Leigh Allen-Arredondo

May 17, 2023 ·43m

The Quiet Leader: Strategies for Introverts with Tim Yeo

May 1, 2023 ·40m

Adding Strategic Value to Tactical Work with Laura Barboza

Apr 6, 2023 ·55m

(Best of) On Recovering and Reinvention: Navigating Career Changes with John Maeda

Feb 22, 2023 ·29m

Unleashing Your Best Work Through Healthy Conflict and Feedback with Billie Mandel

Feb 9, 2023 ·46m

Similar Podcasts

UX & Growth Podcast Austin Knight Stories, debates and advice. Austin Knight, a designer at Google (formerly HubSpot), sits down with friends from around the world to discuss User Experience and Growth tactics.This show is entirely non-profit and independent, to ensure that the content is always of the highest quality. It does not have ads, is not associated with any business or organization, and does not accept donations. It is privately funded by the host.To learn more, visit us at www.austinknight.com/podcast UX Podcast James Royal-Lawson & Per Axbom UXPodcast™ is a twice-monthly digital design podcast - hosted by James Royal-Lawson and Per Axbom - sharing insights about business, technology and people since 2011. We want to push the boundaries of how user experience is perceived and boost your confidence in the work you do. UX Insights - User Experience Leadership and Strategy Paul Boag Need quick, actionable insights to sharpen your UX leadership and strategy? Short on time but eager to grow your influence? UX strategist Paul Boag delivers concise, practical episodes designed to enhance your strategic thinking, leadership skills, and impact in user experience. Each bite-sized podcast is just 6-10 minutes—perfect for busy UX leaders and advocates on the go. UX Design Huddle Design Huddle Podcast Design Huddle is a top-rated tech, product management and design podcast. Each week a UX designs and Product Manager step inside the minds of creative professionals from a variety of design disciplines. They explore how design impacts our everyday lives, discuss new trends, and explore how we can create better products and brands. ➡️ YouTube: https://www.youtube.com/channel/UCO5QaMfK3bQ3YfhTL7pCXKg➡️ Subscribe to the podcast: https://anchor.fm/designhuddle#BestUXDesignPodcast #DesignPodcast #UXMattersThe opinions expressed are solely our own and do not express the views of our employer.

URL copied to clipboard!