EPISODE · Nov 18, 2025 · 31 MIN
Stop Selling—Start Obsessing: The Culture That Wins Loyalty for Life
from Fast and Furious Ways to Grow Your Business · host The Business Association, Inspired in North Delta, Canada
For Members coveting the proven secret to establishing an organization that “exists for the customer”, this episode is an absolute must! People talk a good story about their aspiration to be a customer focused organization but in truth they lack the understanding of what specific actions need to be taken to make their dream a reality. In this episode Roy and Ian unpack the simple Moves Roy and his team made to “inject the spirit” of the customer into every nook and cranny of their early stage internet business (enroute to A BILLION IN SALES). 🚀 Members: this show is replete with actions you can take NOW to build the customer obsessed culture you need to grow 📈 your business to astronomical heights.
What this episode covers
For Members coveting the proven secret to establishing an organization that “exists for the customer”, this episode is an absolute must! People talk a good story about their aspiration to be a customer focused organization but in truth they lack the understanding of what specific actions need to be taken to make their dream a reality. In this episode Roy and Ian unpack the simple Moves Roy and his team made to “inject the spirit” of the customer into every nook and cranny of their early stage internet business (enroute to A BILLION IN SALES). 🚀 Members: this show is replete with actions you can take NOW to build the customer obsessed culture you need to grow 📈 your business to astronomical heights.
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Stop Selling—Start Obsessing: The Culture That Wins Loyalty for Life
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