Stop Trying to Delight Your Customers (Harvard Business Review) Audiobook

https://thebookvoice.com/podcasts/audiobook/34/ to download full audiobooks of your choice for free. Title: Stop Trying to Delight Your Customers (Harvard Business Review) Author: Matthew Dixon, Karen Freeman, Nicholas Toman Narrator: Todd Mundt Format: Unabridged Length: 18 mins Language: English Release date: 07-13-10 Publisher: Harvard Business School Publishing Ratings: 4 of 5 out of 11 votes Genres: Business, Career Skills Publisher's Summary: To really win customer's loyalty, forget the bells and whistles and just solve their problems. This article was first published in the July 2010 issue of Harvard Business Review.