‘Supercommunicators’ are made, not born
The best leaders communicate effectively – and that means listening well
Episode 54 of the Working It podcast, hosted by Financial Times, titled "‘Supercommunicators’ are made, not born" was published on March 12, 2024 and runs 18 minutes.
March 12, 2024 ·18m · Working It
Summary
Most of us are hired because of our “hard” skills. But the more senior we get, the more important soft skills become; none more so than how we communicate with people. Isabel Berwick speaks to Charles Duhigg about how the world’s best communicators (or “super communicators”) listen, experiment and ask questions to get into sync with people. Later, Isabel speaks to Ruth Girardet, an executive coach and moderator at the Aspen Institute, for some practical tips on how to listen to employees – and when to stop.Want more? Free links:Listen and you might learn somethingThe quiet art of being a good listenerHow to communicate better at workPresented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi and Breen Turner. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com Hosted on Acast. See acast.com/privacy for more information.
Episode Description
Most of us are hired because of our “hard” skills. But the more senior we get, the more important soft skills become; none more so than how we communicate with people. Isabel Berwick speaks to Charles Duhigg about how the world’s best communicators (or “super communicators”) listen, experiment and ask questions to get into sync with people. Later, Isabel speaks to Ruth Girardet, an executive coach and moderator at the Aspen Institute, for some practical tips on how to listen to employees – and when to stop.
Want more? Free links:
Listen and you might learn something
The quiet art of being a good listener
How to communicate better at work
Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi and Breen Turner. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.
Read a transcript of this episode on FT.com
Hosted on Acast. See acast.com/privacy for more information.
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