Taking Healthcare by Storm: Industry Insights with Dr. Rich Greenhill

In this captivating episode of Taking Healthcare by Storm, delve into the world of expert insights as Quality Insights Medical Director Dr. Jean Storm engages in a thought-provoking and informative discussion with Rich Greenhill, DHA, FACHE, Chief Transformation Officer at Quality Insights.Dr. Greenhill shares his personal experience of bias during an emergency room visit and discusses the impact of bias on patient care and outcomes. He explores how data collection, targeted interventions, and change management models like ADCAR can be used to combat bias and improve healthcare quality and equity.If you have any topics or guests you'd like to see on future episodes, reach out to us on our website. This material was prepared by Quality Insights, a Quality Innovation Network-Quality Improvement Organization under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services (HHS). Views expressed in this material do not necessarily reflect the official views or policy of CMS or HHS, and any reference to a specific product or entity herein does not constitute endorsement of that product or entity by CMS or HHS. Publication number 12SOW-QI-ARPA-112924-GK