Tales : Spirit-Less Air

from Tales From Corporate · host Tales From Corporate

The chaos of flight delays and cancellations recently angered and disappointed thousands of people, leaving airline employees on the front line to receive their wrath.How do the communications flowing from the top at corporate impact the success of their business? Regardless of the name of the airline or company, factors like timing, tone and delivery of communications can make all the difference in people’s perceptions and likelihood to do additional business with your firm.

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This episode is 24 minutes long.

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This episode was published on October 29, 2021.

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