Tech-Talk: Solving Technology Deficits for Libraries and Professionals

The provided conversation describes Tech-Talk, a digital learning platform offering solutions for technology deficits. Shared Results International initially extended Tech-Talk's free learning program to libraries to assist staff and patrons with remote IT issues during the pandemic, recognizing an increased need for tech literacy. The platform provides a premier collection of articles, videos, and webinars developed by experts, helping users stay current with technology and improve communication skills. Tech-Talk addresses the problems of staff upskilling for employers, basic tech struggles for community members accessing libraries and nonprofits, and excessive help desk calls for IT directors. It aims to empower individuals of all ages with practical technology and communication skills through various access methods like a newsletter, membership database, live webinars, and a mobile app.Support the show