The 10 Year Plan - Implementing Change While Protecting Patient Outcomes

The NHS 10-Year Plan promises the most radical transformation in the service’s history – but how can healthcare leaders deliver such sweeping change while protecting patient outcomes?In this essential episode, expert panelists move beyond policy rhetoric to share the practical realities of NHS transformation, drawing on real-world experience from across the country.Our Panel:Dr Natasha Behl – GP Partner, Solihull Healthcare Partnership; Clinical Lead for Primary Care WorkforceNick Downham – Independent Health & Social Care Improvement SpecialistSteve Boam – CEO, Develop ConsultingChair: Darren Jones – NHS Strategic AdvisorKey Topics:Neighbourhood Teams: What they really mean and how to implement themWorkforce Sustainability: Building resilient, skilled teamsAccess vs Effectiveness: Why more appointments don’t equal better outcomesDigital Transformation: Lessons from frontline implementationProtecting Patient Outcomes during major changeImplementation Methodology: Why some projects succeed and others failReal-World Insights:How one practice co-designed digital transformation with staffWhy 19% of GP consultations are “failure demand”Data showing practices are seeing the same patients more frequentlyPsychological safety during changeThe “back to basics” approach before launching new initiativesWho Should Listen:Practice managers, PCN leads, ICB executives, healthcare improvement specialists, and anyone implementing neighbourhood working under the Ten Year Plan.Recorded July 2025 | Duration: 60 minutes | Format: Expert panel with live Q&A