The Art of Soft Skills with Cara Gandy

from Oh Hair No · host Katie and Liz

This week's episode delves into the importance of soft skills, physical touch, and client interaction, highlighting the development of soft skills and authenticity. Additionally, we explore Cara's consulting business and training programs for stylists. Our conversation covers topics such as handling upset clients, active listening, client satisfaction, social media impact, dealing with negative reviews, improving client experience, rebooking habits, and consulting for business growth. If you would like to contact Cara to learn more about how her consulting business could help you, visit the website www.growheartsfillpockets.com

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This episode is 1 hour and 1 minute long.

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This episode was published on February 20, 2026.

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